Terms of service

Terms of Service

Welcome to Garçon de Céramique. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before making a purchase or using our site.

1. General Information

Garçon de Céramique is an online store offering handmade ceramic products. 

2. Handmade Products

All of our ceramic products are handmade, which means slight variations in size, shape, color, and texture are natural and part of the charm. These variations are not considered defects.

3. Payment

  • We accept all major credit cards, PayPal, and other payment methods as indicated during checkout.
  • All prices are listed in CAD or USD and are subject to change without notice.
  • You are responsible for providing accurate billing and shipping information.

4. Shipping and Delivery

  • Please refer to our Shipping Policy for details about order processing times, shipping options, and delivery timeframes.
  • Garçon de Céramique is not responsible for delays caused by the shipping carrier or customs for international orders.
  • Customers are responsible for any customs duties or taxes for international shipments.

5. Returns and Refunds

  • Please review our Return Policy for details about eligibility for returns, refunds, or exchanges.
  • Due to the handmade nature of our products, we do not accept returns for other than damaged at arrived.

6. Intellectual Property

All content on this website, including images, text, designs, and branding, is the intellectual property of Garçon de Céramique. You may not reproduce, distribute, or use any content without our written consent.

7. Limitation of Liability

Garçon de Céramique is not liable for:

  • Damages or losses resulting from the use of our website or products.
  • Delays or disruptions beyond our reasonable control.
  • Any indirect, incidental, or consequential damages.

8. Privacy

Your privacy is important to us. Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on our website.

10. Governing Law

These Terms of Service are governed by the laws of Canada, Quebec. Any disputes will be resolved in the courts of Montreal.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:
Email: gacondeceramique@gmail.com

Thank you for supporting Garçon de Céramique and enjoying the beauty of handmade ceramics!